After school appointments
The most frequently requested appointment times are after school hours and early morning appointments. In order to accommodate as many patients as possible, these premium times are reserved for short appointments whilst longer visits (e.g. for bonding of braces, insertion of appliances or the removal of braces) are scheduled during the middle of the day.
This means that we do not reserve an entire afternoon for one or two patients, but instead we try to accommodate as many patients as possible.
What to do if you’re running late
In fairness to other scheduled patients we will not always see patients who have turned up more than 10 minutes late for their appointments.
If you are running late and you have access to a phone, please contact us and we can reschedule you.
Your appointment is reserved exclusively for you and we require 24 hours’ notice if you need to cancel your appointment, otherwise we reserve the right to charge 30% of the expected fees for that appointment.
After missing your second appointment without notifying us 24 hours in advance, you will be subject to an additional fee.